top of page

About us!

 

 

We're a small business that started during the pandemic in 2020 as just a wax melt business. We've now grown into a small home fragrance company.

Our aim and mission is to produce high quality authentic products safely with best value for money for our customers.

None of our products are sold if they are not of the best quality. All our products are handmade with great attention to detail.

Our products will always supersede the value and quality of shop brought and factory made products.

Mainys Melts Thank You Card

FAQ

 
 
Do you provide International delivery?

 

No, not at the moment but this is something we are looking into doing for the near future.

 

How do I return an item?

 

Complete on form on the contact us page and let us know the reason for which you would like to return your item.

 

What is your returns policy?

 

Returns are not accepted without email confirmation from us. Please go to the contact us page and complete the online form letting us know the reason why you would like to return your item and we will get back to you via email with an outcome.

How do I track my order?

 

If there is no tracking information on your dispatched confirmation email, complete the online form on the contact us page and we will forward the tracking number to you if one is available.

 

Are your wax melts pet friendly?

 

Yes, are wax melts are pet friendly, however if you get is known to have allergies then please use with caution. all safety allergen information is on the back of the wax melt packaging.

 

Can I use your wax melts in an electric burner?

 

Unfortunately are wax melts have not been tried and tested using an electric burner, however this is something that we will be testing in the near future.

bottom of page